Privacy policy

Last updated: 2026

Who we are

ShiftLink is run by Ionel Ilie trading as ShiftLink. We are the data controller for the information you give us. We are registered with the Information Commissioner's Office (ICO), registration number ZC285298. Contact: hello@shiftlinkjobs.co.uk.

What we collect from workers

Your name, email, phone number, town and postcode, the types of work you want, your availability, languages, English level, driving licence category, what you write about yourself and your experience, the CV we make for you if you ask for one, the language you used to register, where you can work (on site, from home or mixed), the working hours you record yourself (day, start, finish, break), your answers to our hour and monthly checks, and any problem you report to us. We do not ask for passport, visa or bank details — the agency that hires you checks your documents directly.

Why we use it and our legal basis

  • To show your profile to approved recruitment agencies and let them contact you about work — based on your consent, which you give when you register.
  • To send you your ShiftLink code and service messages — necessary to provide the service you asked for.
  • To keep records of introductions and hours worked so agencies can be invoiced — our legitimate interests.
  • To send you short service emails in your language: jobs near you, a weekly "are you still looking for work?" question, a request to confirm the hours an agency reported, and a monthly question about whether you work through an agency. You can pause these at any time on your ShiftLink page.
  • To work out how far you live from agencies' work sites, using your postcode or town.
  • To keep the hours you record yourself and show them to the agency you worked for, so hours and fees can be checked — our legitimate interests and yours.
  • To deal with problems you report, protect workers from exploitation, and share information with the police or the Fair Work Agency where the law requires it or a person is at risk — legal obligation and vital or legitimate interests.

Who we share it with

  • Approved recruitment agencies. They first see a short profile (first name, town, type of work, languages). Your full contact details are shared only with an agency that chooses to contact you. Each agency becomes responsible for your data as its own controller.
  • Our service providers: website hosting (Render), database (Neon), email delivery (Brevo), postcode lookup (postcodes.io — only the postcode or town is sent), card payments for agencies (Stripe) and automatic translation (Anthropic). Anthropic receives the text you write about yourself and your profile details (town, type of work, languages, licence, availability — never your name, phone or email) to translate them into English for agencies and, if you ask, to make your CV. It also translates job adverts and the website texts. They process data only to provide their service.

We never sell your data. Some providers may store data outside the UK, protected by UK-approved safeguards.

Your description and CV

Agencies see an English translation of what you write about yourself. If you ask for a CV, it is made automatically only from what you wrote; it does not contain your name or contact details. Please check it — you can change it or delete it at any time on your ShiftLink page. We do not ask for or show photos.

Ratings

If you rate an agency, your rating and comment are seen by us and used to improve the service. They are not published with your name.

Agencies and business contacts

For agency accounts we keep the company and contact details you give us. We may send a small number of business emails to published company addresses about our service (legitimate interests). Every such email has a link to stop further emails, and we respect it immediately.

How long we keep it

Worker profiles are deleted 12 months after your last activity, or straight away if you press "Delete my account" on your ShiftLink page. Records needed for invoices are kept for 6 years, as required for tax purposes.

Your rights

You can see and change your details, download all your data, or delete your account, on your ShiftLink page. You can also ask to see, correct or delete your data, withdraw your consent at any time, or object to how we use it. Email hello@shiftlinkjobs.co.uk — you can write in your own language. If you are unhappy, you can complain to the ICO at ico.org.uk.

Cookies

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